Communication / Practice development
How to Overcome Patients’ Concerns & Objections — Ashley Latter
At a glance
- Format
- 40-minute online module
- Location
- Online
- Course fee
- £97 listed; confirm VAT treatment at checkout
- Qualification
- Not yet confirmed
- CPD hours
- 1-hour CPD certificate advertised
Course overview
A short module on recognising and responding to concerns during dental consultations. It covers hidden worries, empathetic responses and a structured approach to discussions about treatment and cost.
Who is it for?
Dentists
What will you learn?
- Recognising concerns
- Empathetic responses
- Cost-related discussions
Time commitment
Approximately 40 minutes
Additional costs
Downloadable manual and two books included.
Tutors
Ashley Latter
Related courses and pathways
Dates and places: Online programme listed; check access terms and current checkout price.
Provider information checked: 2026-09-28. Source check only; not a quality endorsement.
Confirm current fees, dates and award requirements with the provider. A qualification level alone does not establish equivalence to a university degree.
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